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2015-03-13

Great customer service!

I had a very pleasant experience with North Hill Mazda. I was previously told by a mechanic that had done work on my Mazda 3 that it was leaking hydraulic fluid out of the front suspension, and personally I noticed loose steering over the last few months. When I took my Mazda 3 to this dealership for service they immediately found the root cause of both issues and proposed the remedy to have the parts replaced - SAME DAY! I was expecting maybe a few days for them to order parts and to conduct service and maintenance to the vehicle on short notice, but to my surprise they were able to get to it done by that same afternoon. They even had a convenient shuttle that dropped me off at home and   picked me up so I can get other errands done throughout the day. Great customer service and the mechanics servicing these vehicles really know what they are doing!