Customer Reviews

what customers think about us

2018-04-20

Lorne H.

From my initial contact with the dealership, I was impressed with the customer service at North Hill. David Sosa, the sales manager, set up a time at my convenience to introduce me to the Mazda CX5. He knew that I was also looking at two other cross-overs as well and was able to answer any questions I had when making comparisons. The test drive we took gave me a sense of the great handling and quiet ride of the CX5. After the test drive, David went through the cost of the two trim lines and options that I was interested in. We also discussed financing options that were available. Since I was an out of Calgary customer (Medicine Hat), I returned home to look at the other two crossovers again before making a decision. I was able to easily keep in contact with David to answer any more questions I had. Once I decided to buy the CX5, David and Kurt helped me through the paperwork needed to buy insurance in Medicine Hat. I came up on the following Saturday. My vehicle was clean and ready to drive away. Lindsey walked me through the delivery process very patiently and efficiently. Kurt took me through the financing explaining everything I needed to know. I was given a tour of the dealership and my first service was set up. I was very pleased with North Hill Mazda and would highly recommend them to others ... even out of Calgary customers.
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